STEP 5.3: A CASE STUDY
Builds Her First System
As Artisan Uplift grows, Amina is getting inquiries from new artisan groups who want to partner with her. This is exciting, but also overwhelming. She needs a consistent way to vet and onboard new partners.
The Challenge
How can Amina ensure that every artisan partner meets her ethical standards for fair wages and quality, while making the process efficient and respectful? She needs to create her first Standard Operating Procedure (SOP).
The Action
1. Document the Ideal Process
Amina writes down every step: initial contact, sending an application form, reviewing their work and fair wage practices, and sending a welcome kit with packaging standards.
2. Create a Checklist
She turns the process into a simple checklist in a shared document that she can duplicate for each new potential partner.
The Outcome
By creating a clear system, Amina can now delegate the initial vetting to a future team member. Her SOP ensures fairness and consistency, protecting both her brand's reputation and the artisans she serves.
New SOP: Artisan Partner Onboarding
- Send application form via email template.
- Review application against ethical scorecard.
- Schedule a video call to meet the artisan group leads.
- If approved, send digital welcome kit and sample request.